Tuesday, June 28, 2011

ZyXEL ZyWALL USG20W 802.11n Wireless Internet Security Firewall with 4 Gigabit LAN/DMZ Ports, 2 IPSec VPN, SSL VPN , and 3G WAN Support Review

ZyXEL ZyWALL USG20W 802.11n Wireless Internet Security Firewall with 4 Gigabit LAN/DMZ Ports, 2 IPSec VPN, SSL VPN , and 3G WAN Support
Average Reviews:

(More customer reviews)

This device looks like it will do what I want if I invest days in learning how to use it. The manual (a PDF you can download when you finally get the router working) is over 900 pages and is written in such a way as to make simple functions, such as port forwarding, as difficult as complex operations.

I encountered problems with it as soon as I tried to set it up. It went into an unresponsive state and needed to be reset. I had to repeat all of the work I had already done.

A couple of annoyances:

* When using the Web interface, the router regularly freezes up. If I hit Refresh I get logged out.

* The default setting for the Web interface is HTTPS with an invalid certificate.

* Several error states cause a helpful error message to pop up. It says "Error Message."

The firmware it came with was two versions old. I updated the firmware to fix one problem and the router went unresponsive again. The support site has a Web form, which I filled out. I am still waiting for a response to that. I called US technical support and was answered by a very offhand individual. The problem was fixed by simply flushing the browser cache. I then asked the support guy how to I fix the invalid certificate problem. He went all vague and demonstrated immediately that he had no knowledge of the device.

This router is suitable only for hobbyists with lots of time on their hands. I have to work for my living and do not have much more time to tinker with it. Another couple of hours and both the units I bought will be returned.

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Product Description

The ZyWALL USG 20W is a Unified Security Gateway, integrated with complete, enterprise-level and advanced security solutions designed for Small/Medium Business (SMB) recommended for up to 5 PC users. Its flexible configuration helps network administrators set up the network and enforce security policies more efficiently. With certified by ICSA SPI Firewall and IPSec VPN, the ZyWALL USG 20W’s security features also include IPSec VPN, SSL VPN, Firewall and Content Filter. It also provides bandwidth management, for QoS of VoIP or mission critical applications. Moreover, IPSec VPN and SSL VPN design for telecommuters and home workers can access data more easily and safely at home. Remote access with SSL VPN requires only a standard web browser. ZyWALL USG 20W’s excellent throughput is the key to implement features of an enterprise level to provide a full-time, non-stop and secure service.


Product Details

  • Amazon Sales Rank: #11643 in Consumer Electronics
  • Color: Silver
  • Brand: ZyXEL
  • Model: ZWUSG20W
  • Number of items: 1
  • Dimensions: 8.66" h x 1.20" w x 5.83" l, .80 pounds

Features

  • Hybrid VPN, both SSL and IPSec VPNs supported for flexible deployment.
  • Comprehensive threat protection with firewall, VPN and content filtering.
  • Flexible security zone using VLAN technology to segregate local networks.
  • User-aware policy engine can set bandwith or network access based on user login.
  • Bandwidth management for traffic prioritization for VoIP or mission critical applications.


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